Question 1

What area/ suburb do you work in?

Accepted Answer

I am centered in West Melbourne, covering all of metropolitan Melbourne.

Question 2

How do I get my photos?

Accepted Answer

Once your photos are ready, you will receive an invitation to Pic-Time, the platform I use to securely deliver and share all digital client galleries.

Question 3

How many photos are included in my session?

Accepted Answer

For Events it ranges from 100-250 photos. For Portraits it ranges from 50-100 photos.For Live Music it ranges from 20-50 photos.

Question 4

How long does it take for my photos?

Accepted Answer

Editing typically takes less than one week. Should your gallery require any additional time, I will send you an email with progress updates during post-processing.

Question 5

What are your payment options?

Accepted Answer

Payments are accepted through PayPal, Bank Transfer or Cash on the day.

Question 6

I want to hire you but the time slot isn't available on your website

Accepted Answer

If your preferred time slot is unavailable, please email snapshotbytaylor@outlook.com with your desired date(s) and time, and I will be happy to check availability and manually book your session.(Please note from Friday evenings to Saturday evenings the business is closed.)

Question 7

Cancellation Policy

Accepted Answer

To cancel or reschedule you will need to give at least 48 hours’ notice in advance. To request a refund of payment/s made within the 48 hours, a late fee will be deducted, compromising of 50% of payment already made.

Frequently asked questions